Shipping policy

Shipping Policy

Estimated Delivery Time

Order Processing

Once an order is placed, we require 1–3 business days to process it.

On weekdays, processing usually takes 1 business day. Orders placed on Friday evening, weekends, or public holidays may require additional processing time.

Shipping Time After Processing

After processing, the estimated delivery time is 8–12 business days.

We strive to provide a smooth shopping and delivery experience. If you have any questions regarding your order, please don't hesitate to contact our customer support team.

Placing an Order

Ordering from House of Aurelia is simple, fast, and secure.

  1. Visit the product page and click "Add to Cart."

  2. Verify that you've selected the correct size, color, or product variant.

  3. Click "Checkout" and enter your shipping and contact information.

  4. Confirm your shipping details by clicking "Continue to Shipping."

  5. Proceed to payment by clicking "Continue to Payment" and select your preferred payment method.

  6. Complete your purchase by clicking "Complete Order" and follow the on-screen payment instructions.

Accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express (AMEX)

  • Maestro

  • Bank Transfer (where available)

  • Other payment methods available during checkout

Secure Payments

At House of Aurelia, all payments are protected using SSL (Secure Socket Layer) encryption, ensuring your personal and payment information remains secure throughout the checkout process.

If you experience any issues while placing your order, our customer support team will be happy to assist you.

Shipping Costs

Free Shipping

We proudly offer FREE shipping on all orders, with no minimum purchase required.

Shipping Your Order

Once your order has been placed, we begin processing it as quickly as possible so it can be shipped without unnecessary delays.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).

Sustainability Commitment

To reduce waste and minimize our environmental impact, we process and ship orders efficiently by grouping shipments whenever possible. This approach helps us maintain competitive pricing while supporting more sustainable logistics.

Need Faster Shipping?

If you require expedited shipping or have special delivery requests, please contact our customer support team before placing your order. We'll do our best to assist you with the available shipping options.

Customer Support

House of Aurelia

Email: leensafar09@gmail.com

Website: https://houseofaurelia.com